Reviews

Great second purchase 

 By Geoff P 

 Just bought my second car from Mark at Marcus James.Well worth another trip to Needham Market. Car exactly as described excellent PX price . Really happy. Best regards Geoff Pearce

Very happy!

By Carly L 

Professional and no pushy sales! Very happy with my new purchase! Will be using them again in the future.

Very happy with my Jaguar from Marcus James

By Martin S 

Recent purchased a Jaguar S-Type from Marcus James Cars and very pleased with the car and service. Mark was brilliant to us and very helpul. Made an appointment to see him on the Sunday, the car was exactly as described and he gave a higher px price than I had anticipated. Upon starting up the S-Type it indicated a fuel pump issue, but it turned out to simply be that it was almost out of fuel and parked on a slope but Mark was good enough to put some fuel in for peace of mind without making us feel we then had to purchase it. Especially considering the car I bought is of relatively much lower value to most of his stock I felt I was treated the same as someone spending 20k and would certainly recommend.

Complete Pleasure

By Jamie R 

A Happy Sale , Great to do Business with. Excellent car purchased with excellent premium warranty and a great service history.

They make buying a car a pleasure.

By Paul R 

You hear all sorts of horror stories about used car dealers. Well you can forget all of them when dealing with Marcus James. From first viewing the car to taking it home took a day. They helped with all the V5 and tax paperwork and never put any pressure on us to buy the car. It really was a pleasure to buy from them. Maybe in a few years I'll be back to get another Volvo XC60 !

Very Happy Customer

By Geoff P 

Recently purchased Mercedes CL from Mark at Marcus James. I was a bit anxious travelling 90 miles to buy a car. However it turned out a brilliant idea ,friendly non pushy professional service . My car seems to be first class have done 2000 miles in 3 weeks . Highly recommend a trip to Marcus James in Needham Market. Best regards Geoff

Great service

By Eren P 

Great service by the trader. Very helpful and genuine guy.

Professional and Friendly Car Sales

By Cliff H 

Buying a car from Marcus James Cars was a great experience and the owner is very accommodating ,helpful and friendly and the knowledge of the car purchased was extensive. The car was immaculate and a very good price and all was done to ensure the best possible part exchange value could be achieved. I would have no hesitation in recommending the team if you are looking for great value and friendly professional service and helpful approach. I would be happy to go back in the future and to recommend friends and family to visit. Five stars and thank you....I have a great car and very happy...

Couldn't be happier!

By Kay H  

I bought a car which finally lives up to my first car and I couldn’t be happier! The car was viewed and purchased the same afternoon, came with service and new MOT and was exactly as described in the advert and shown in the photos. Mark was very pleasant to deal with, he answered all questions honestly and presented no pressure to purchase. His relaxed but fair style certainly made this purchase a good experience. He even told my old banger off my hands despite clearly having no interest in it. All paperwork including tax and warranty was completed straight away and made the change from banger to beaut’ simple and hassle free. When I am ready to upgrade this will be the first place I look!

A garage that you can trust

By Brian K  

I recently purchased my third car from this dealer and can only say that all my three purchases have been excellent in every respect. Nothing seems to be too much trouble for Mark. I am very fussy indeed and Mark has dealt with all my requests with great patience and has made sure that I have left the garage with a smile on my face, unlike other traders who are only interested in getting your money and showing you the door.

Good to deal with

By Katie S  

Dealt with very honestly, fault on the car that we hadn't noticed rectified. Car was exactly as sold and all the history to back it up. Very pleased. Car is excellent

nice car

By tony l  

hello, i bought a BMW 118I from him.he is very nice getleman and very helpful. he help me to understand more this car and give me a good instuction about the car. he is vey nice to give me new MOT. thank you very much,i am really enjoy my car.

Great cars and great service

By Amy C 

I bought my first car ever from Marcus James Cars at the end of April 2017. I found them via Autotrader and the posting for my car was accurate and honest with a lot of photographs. I booked in for a test drive over the phone and they let me have a good long one. When I found that the rear brake pads and discs needed replaced, they did it no problem and for no charge. The staff clearly know cars, Mark Thornton in particular helped me, and he was very happy to answer questions and didn't push for a hard sale or mislead me in anyway. They handled all the owner/keeper information with the DVLA for me too. Really pleased and impressed with their service and would definitely recommend them.

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